IT Asset Management (ITAM) and CMDB
One accurate record of hardware, software, licenses and services, and how they depend on each other, kept current by automatic discovery.
- NIST CSF 2.0 functions
- Identify
- Relevant for
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- Banking and financial services
- Telecommunications
- Government and public sector
- Oil and gas
Overview
Lists of servers go out of date the day after they are written. Nobody is sure which systems are still in use, who owns them or what depends on them.
We help you build an inventory that updates itself, records owners and dependencies, and serves IT, security and audit from one source.
What you get
- One trusted inventory of hardware, software, cloud services and licenses
- An owner, a location and a criticality rating for every asset
- Service dependencies visible, so changes and incidents are assessed faster
- Licenses matched to actual use, with fewer surprises at audit
What we cover
- Automatic discovery of servers, endpoints, network devices and cloud resources
- Asset lifecycle from purchase to disposal
- Software and license tracking
- Configuration management database (CMDB) with service dependency maps
- Integration with service management, endpoint and security tools
- Data quality rules and reconciliation
How we work
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Define
We agree what counts as an asset and which details you need to track for each.
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Discover
We connect discovery sources and load your existing lists.
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Model
We build the CMDB structure, service maps and ownership rules.
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Hand over
We set up data quality checks and train the teams who keep the records accurate.
Deliverables
- Asset and CMDB data model
- Configured ITAM platform with discovery
- First reconciled inventory
- Data quality procedure and training
Questions buyers ask
Do we need a CMDB, or just an asset list?
An asset list is the right start. A CMDB adds the relationships between assets and services, and is worth it when changes and incidents need dependency information. We recommend the level you can keep accurate.
How does this help security?
You cannot protect or patch what you do not know you have. A reliable inventory improves vulnerability management, incident response and audit evidence.
Related offerings
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Cyber Asset Attack Surface Management (CAASM)
One consolidated view of all your assets, built from the tools you already use, showing which assets lack security controls.
NIST CSF function: Identify -
Unified Endpoint Management (UEM)
One way to enroll, configure, secure and update laptops, desktops and mobile devices, so every endpoint meets your security baseline.
NIST CSF function: Protect NIST CSF function: Identify -
Ticketing / IT Service Management (ITSM)
A service management platform that records incidents, requests and changes in one place, with clear ownership, deadlines and a history you can audit.
NIST CSF function: Respond